About this Course
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Total Immersion Welcome & Overview
Getting The Most From This Training
The Power Of "Ah-Hah" Moments
Knowing What You Want
The Goal Party
Your Beliefs Create Your Results
Being Response-Able For Everything
Running Through Yellow Lights
Leave Your Mother In The Truck
Perfect Persuasion "The Card Trick"
The Hierarchy of Persuasion
The Law of Balance
The Law of Connectivity
The Law of Esteem
The Question For Question Game
Major League Questioning Skills
The Law of Dissonance
The Law of Obligation
The Law of Scarcity
The Total Immersion System Overview
The "Convince Me" Step
"Convince Me" Step - Enthusiastic Buyers
"Convince Me" Step - Negative Buyers
"Convince Me" Step - Maintenance Calls
"Convince Me" Step - Opportunity Calls
The Danger Line Overview
Danger Line Part 1 - Learn How Others Fail
Danger Line Part 2 - Feel The Love
Danger Line - Loyal Customers
Diagnosing: The Flow Of Information
Six Factors That Shape Your Solutions
Using Contrary Questions To Create Desire
Creating a Solution Pick List
The Four Elements To Every Service
The Law Of Verbal Packaging
The Law of Association
The Law of Contrast
The Solution Presentation Format
The Presentation: System Observations
Packaging and Bundling Solutions
Creating Packaged Solutions
The Law Of Involvement
The Money Warning: Stretching the Rubberband
The Money Warning: Repair Calls
The Money Warning: Maintenance & Sales Calls
Don't Shoot The Messenger
Stay "On-Code" with Presentations
The Price Guessing Game
Law Of Expectation - Drop the Hammer
The Closing Funnel
Post Closing - Give It back
Handling a 6-Pack Of Objections
Getting Referrals - How's Business?
Getting Referrals - End Of The Call
Repair versus Replacement Strategy
If & When To Present Solutions
Handling Objections - Rapid Fire
Knowing Your First Moves
Your Passion Moment
Question The Situation
Taking Responsibility Technique
Take It Away Technique
The Object-O-Matic
Home Example - Closing Funnel - 6 pack Objections
Home Example - Law of Expectation - Drop The Hammer
Home Example - Money Warning - Electrical
Home Example - Money Warning - Drain Restriction
Home Example - Money Warning - Maintenance Call
Home Example - Money Warning - Plumbing Opportunity Call
Home Example - Objection Handling 6 Pack
Home Example - Price Guess - Drain
Home Example - Stay On Code - Drain Cleaning
Home Example - Stay On Code - Easy Change Filter
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